Shipping
Standard shipping:
Flat-rate $9.95 CAD to anywhere in Canada (3-7 business days) - Please note there is no option for local pickup.
Free shipping:
Purchase over $75 CAD to anywhere in Canada (3-7 business days) and over $150 USD to U.S. (7-12 business days)
U.S. and International shipping:
We will ship our products to U.S. (7-12 business days) and other international countries (7-12 business days) based on weight.
All online orders for shipping to U.S. now have to pre-pay duties (DDP) to cover customs duties and tariffs on products of Japanese origin - you will see a calculated tax charge at Check Out. Tea is now exempt from tariffs, but is still subject to customs duties.
If you need to arrange express shipping, you can choose DHL Express Worldwide to U.S. and other international countries or please contact us at matsukaze@shaw.ca to arrange express shipping to anywhere in Canada.